OUR DIFFERENCE
If you have a cleaning requirement, ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo has the solution.
Outstanding Service + Expertise = Customer Loyalty
There are many reasons why tens of thousands of customers trust ServiceMaster Clean each year to keep their businesses and carpets looking their best. But the real key to our success is our outstanding service and expertise. ServiceMaster Clean has been in the commercial cleaning business for over 65 years, so our customers know we are a trusted, forward-thinking company, with the experience and resources to provide diversified, state-of-the-art commercial cleaning services to a wide range of industries.
Reliability & Accountability
ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo is a trustworthy and innovative commercial cleaning provider. Our customers can rely on our over 65 years of industry experience, extensive resources, research and development, innovation, consistent staff training and long-tenured employees. And we listen to your unique requirements and can provide a wide range of commercial cleaning services and pricing plans to suit your particular needs and budget.
We’re diversified. There’s no commercial cleaning we can’t do.
At ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo, we not only provide outstanding janitorial, protect 3 advance and hardfloor, we also offer a wide range of specialty commercial cleaning services, such as window cleaning, workstation, power wash, and so much more. If you need something in your commercial facility cleaned, make ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo your first call!
Advanced processes, products and technology.
As industry leaders in commercial cleaning for over 65 years, ServiceMaster Clean is committed to the ongoing development of innovative and environmentally sustainable cleaning products and procedures. ServiceMaster Clean has developed proprietary products to gently, but effectively clean your commercial facility, as well as its carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.
Innovative Industry Leader
Whether it is inventing new ways to effectively clean all areas of your office, or extending the life of your carpet and other floor surfaces, we understand the power of clean and maintaining a healthy work environment. At ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo, we continue to work hard to be on the cutting edge of all technological practices, products and advancements in the industry. This is only one of the many keys to our success as a leading Canadian commercial cleaning company.
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People
ServiceMaster Clean of Kitchener is a proven janitorial and commercial cleaning company boasting decades of expertise and satisfied customers. We pride ourselves on providing top quality commercial cleaning services, executed by a team of professionals; from our dedicated and experienced supervisory staff to our trained and supported janitorial cleaning experts. We use tested and industry proven equipment and cleaning products.
Environmental compliance and compatibility are guaranteed with our Green Seal Certification. ServiceMaster Clean of Kitchener uses not only environmentally responsible products, but has also developed a patented "Capture and Removal" high performance cleaning system.
To ensure efficient communication and quality assurance ServiceMaster Clean employs value-oriented client service representatives who perform regular inspections of your facility to ensure the highest level of clean. We provide on-site log-books to facilitate requests and responses and help desk access via phone and email with documentation records.
WSIB and Liability Insurance certificates are available to provide peace of mind, secure on-site safety and fulfill adherence to government requirements at all levels.
Cleaning for a healthier work environment
We take our commitment to maintaining a healthier environment seriously, and as a result, we have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.
Green For® products are ECOLOGO Certified for their reduced environmental impact. This certification is indicative of the meticulous testing and/or rigorous auditing that the product has undergone to prove its compliance with stringent, third-party, environmental performance standards.
Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.
Communication
ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo, utilizes the most advanced technologies to continually improve our service and our communication with our customers.
Here are some of the systems we have in place to improve communications and the service we offer our customers:
TellServiceMaster (Customer Satisfaction Survey System)
At ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo, we are committed to being our very best, so we regularly ask you to tell us how we are doing. Our TellServiceMaster® system, powered by Listen 360®, uses the latest technology to get your feedback on our performance. The system is designed so we can review individual customer feedback as well as our overall performance using the Net Promoter Score (NPS) system.
ServiceLink
ServiceLink® is a janitorial service inspection, communication and tracking system that ServiceMaster Janitorial of Guelph, Cambridge, Kitchener and Waterloo provides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed by ServiceMaster Clean technicians and staff, and to simplify communication between our team and yours through email and text messaging, to enhance our service and the overall cleanliness of your facility.